Legal
Privacy Policy
This policy explains what information Hewitson North East Roofing Contractors Ltd collects through this website and how it is used.
Information we collect
When you request a quotation we collect the details you give us: your name, mobile number, email address, the property postcode, what you need help with and any photos or notes you choose to send.
We also record basic information about how you reached the site, such as the page you landed on and any campaign reference in the link you followed.
How we use your information
We use it to respond to your enquiry, arrange an assessment where needed, prepare a quotation and keep in touch about the work. We do not sell your details.
Photographs you send us
If you upload photographs of your roof, we use them to understand the problem before we speak with you and to help prepare a quotation. They are stored alongside your enquiry and are not published or shared with anyone outside Hewitson without your permission.
How we contact you
We may reply by telephone, text message or email, using the details you give us, to discuss your enquiry, arrange an assessment or send a quotation. You can ask us to stop contacting you at any time.
Keeping it secure
Enquiry details are handled by the Hewitson team and the customer management system we use to keep track of quotations and jobs.
Others who handle information for us
A small number of trusted providers process information on our behalf: the company that hosts this website, our customer management system, and our email and telephone providers. They act on our instructions only.
Our Google reviews are displayed on this website through a third-party review widget, which loads content from its own provider when the page opens.
How long we keep it
Enquiry and job records are kept for as long as we need them to look after the work and to meet our business and tax obligations, and are then deleted.
Your choices
You can ask us at any time to tell you what information we hold about you, correct it, or delete it. Email carl@hewitsonroofing.com or call 07974 295346.
Contact
Hewitson North East Roofing Contractors Ltd, Blyth, Northumberland. Telephone 07974 295346, email carl@hewitsonroofing.com.